Development, implementation, and evaluation of the Apollo model of pediatric rehabilitation service delivery

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Publication date
2013Author(s)
Camden, Chantal; Swaine, Bonnie; Tétreault, Sylvie; Bergeron, Sophie; Lambert, Carole
Subject
ChildrenAbstract
This article presents the experience of a rehabilitation program that un-
dertook the challenge to reorganize its services to address accessibility issues and im-
prove service quality. The context in which the reorganization process occurred, along
with the relevant literature justifying the need for a new service delivery model, and
an historical perspective on the planning; implementation; and evaluation phases of the
process are described. In the planning phase, the constitution of the working committee,
the data collected, and the information found in the literature are presented. Apollo, the
new service delivery model, is then described along with each of its components (e.g.,
community, group, and individual interventions). Actions and lessons learnt during the
implementation of each component are presented. We hope by sharing our experiences
that we can help others make informed decisions about service reorganization to im-
prove the quality of services provided to children with disabilities, their families, and
their communities.