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Development, implementation, and evaluation of the Apollo model of pediatric rehabilitation service delivery

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Article (1.041Mb)
Publication date
2013
Author(s)
Camden, Chantal; Swaine, Bonnie; Tétreault, Sylvie; Bergeron, Sophie; Lambert, Carole
Subject
Children
 
Pediatric
 
Program evaluation
 
Quality of care
 
Rehabilitation
 
Service delivery model
 
Service organization
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Abstract
This article presents the experience of a rehabilitation program that un- dertook the challenge to reorganize its services to address accessibility issues and im- prove service quality. The context in which the reorganization process occurred, along with the relevant literature justifying the need for a new service delivery model, and an historical perspective on the planning; implementation; and evaluation phases of the process are described. In the planning phase, the constitution of the working committee, the data collected, and the information found in the literature are presented. Apollo, the new service delivery model, is then described along with each of its components (e.g., community, group, and individual interventions). Actions and lessons learnt during the implementation of each component are presented. We hope by sharing our experiences that we can help others make informed decisions about service reorganization to im- prove the quality of services provided to children with disabilities, their families, and their communities.
URI
http://hdl.handle.net/11143/7530
Collection
  • Médecine et sciences de la santé – Articles de périodiques [228]

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