L'émergence d'un modèle de concertation interorganisationnelle en contexte municipal le cas de Sherbrooke Ville en santé

Abstract

In the prospect of new public governance, defined as a process in which actors of all sectors work together on common issues, this thesis seeks to best understand the evolution and the operation of interorganizational concertation. This project has allowed the emergence of a model of interorganizational concertation in a municipal context, based on a processual and longitudinal study of the case Sherbrooke Ville en santé . Qualitative data have been preferred. The literature on interorganizational collaboration and the concept of the archetypes have provided the basis for the conceptual framework. This research has highlighted the dynamic nature of the interorganizational collaboration. The results led to establish the centrality of values and principles agreed to by the stakeholders of a concertation table, as well as the role played by leaders deemed credible, legitimate and notable. It is also in combining the ambiguity of the objectives and the flexibility of the settings that the support of members carrying multiple motivations seems facilitated. Around these core concepts, three phases are developing (design, organizational settings, balance and follow-ups) in constants interaction with each other, demonstrating the flexibility of the organization and its repeated adjustments, consistent with the principles that animate the collaboration. This adds a fourth phase, one of reflexivity, during which members learn from the ongoing experience of concertation itself. This project does not claim to set up a model that would be right for all concertation settings. However, through an in-depth case study, it opens the way to the comparison of these results to other experiences, growing the knowledge in the evolution and the dynamics of the interorganizational collaboration in a context of municipal governance.