Littératie numérique pour les leaders et les gestionnaires

Abstract

The digital business environment offers opportunities to develop new business models and support organizational growth. It also brings fast-paced changes, global competition, and turbulence. To benefit from these opportunities, business leaders and managers must adapt and develop the relevant capabilities in this context. However, the literature falls short in describing the competencies required by professionals that lead the digital transformation journey. To address this gap, we conducted a panel with digital transformation experts. We also performed a systematic literature review to identify the competencies needed to lead optimally in the digital business environment, as well as an online questionnaire. Our results present four categories of competencies based on experts, literature, and a survey with 107 respondents for data collection: Technical, Managerial, Social, and Motivational. Our findings bring insights for future research on long-life learning for business leaders and managers. They also inform practice about the relevance of digital literacy in leading an organization’s digital transformation successfully and sustainably.